Policy

Privacy Policy

Learn how we handle your personal information and ensure your privacy and data security on our platform.

Last updated: 22 January 2026


This Privacy Policy describes how Saeculum Solutions Pvt Ltd ("Company", "we", "us", or "our") collects, uses, and protects information when you use Xobito ("Service", "Product", or "Platform").

Xobito is a software product operated and owned by Saeculum Solutions Pvt Ltd.

1. Company Information

Legal Entity Name: Saeculum Solutions Pvt Ltd
Product Name: Xobito
Email: support@xobito.com
Website: https://xobito.com

For the purposes of data protection laws, Saeculum Solutions Pvt Ltd is the data controller of personal data processed through the Service.

2. Information We Collect

a) Personal Information

We may collect personal information such as:

  • Name

  • Email address

  • Phone number

  • Business details

  • Login credentials

b) WhatsApp Business Platform Data

When businesses connect their WhatsApp Business Account to Xobito, we may process:

  • WhatsApp phone numbers

  • Message content and metadata (timestamps, delivery and read status)

  • Message templates

  • WhatsApp Business Account identifiers

  • API access tokens and webhook events

This data is processed only to provide WhatsApp messaging, automation, and CRM functionality to our customers.

c) Usage and Technical Data

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Log files and diagnostics

3. How We Use Information

We use collected data to:

  • Provide and operate the Xobito platform

  • Enable WhatsApp messaging and automation features

  • Manage WhatsApp Business Accounts and templates

  • Improve service performance and reliability

  • Provide customer support

  • Comply with legal obligations

4. Legal Basis for Processing

We process personal data based on:

  • User consent

  • Performance of a contract

  • Legitimate business interests

  • Legal obligations

5. Data Retention

We retain personal and WhatsApp-related data only for as long as necessary to:

  • Provide the Service

  • Comply with legal requirements

  • Resolve disputes

Unless otherwise required by law, data is retained for a maximum of 24 months after account termination and then securely deleted or anonymized.

6. Data Sharing and Third Parties

We do not sell personal data.

We may share data with:

  • Hosting and infrastructure providers

  • Analytics providers

  • Payment processors

We do not share WhatsApp Platform Data with third parties except as required to provide the Service or comply with legal obligations.

7. Security of Data

We implement appropriate technical and organizational security measures to protect data against unauthorized access, loss, or misuse.

8. User Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Withdraw consent

  • Object to processing

Requests can be sent to: support@xobito.com

9. Cookies

We use cookies and similar technologies to improve user experience and analyze usage. You may control cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, contact:

Email: support@xobito.com
Company: Saeculum Solutions Pvt Ltd